USAA
USAA is a financial services mutual association that serves current and former U.S. military members and their families. The organization provides retail banking, lending and mortgage services, personal and small-business insurance (including bundled business owners policies and commercial lines), retirement and investment services, digital account management and customer support. USAA also publishes financial education resources and operates advocacy programs focused on career, financial security and well-being for the military community. The organization uses advanced analytics and AI to support underwriting, pricing, claims handling, fraud detection and customer personalization, and it publishes principles for the responsible use of those technologies.
Industries
Nr. of Employees
Very Large (1000+)
Patents
Systems and methods of securing access and readability of optically stored data
US-12699861-B1
View Details
Systems and methods of securing access and readability of optically stored data
US-12699861-B1
View DetailsProducts
Classic checking account
Deposit account with no monthly service fee option, ATM fee reimbursement up to stated limits, mobile banking and overdraft protection options.
Medicare Supplement plans and Medicare support
Supplemental insurance products to coordinate with Original Medicare and educational resources on enrollment and plan options.
USAA Extended Vehicle Protection Vehicle Service Agreement
A vehicle service agreement providing mechanical breakdown coverage and 24-hour roadside assistance benefits for new and pre-owned vehicles.
Rental reimbursement
Get help renting a car if yours is in the shop for repairs after a covered loss.
USAA Extended Vehicle Protection Mechanical Breakdown Insurance
Mechanical breakdown insurance certificate declarations providing extended vehicle protection and coverage for automobiles.
Roadside assistance
Provides help when you need a tow, have a dead battery, or run out of gas.
Classic checking account
Deposit account with no monthly service fee option, ATM fee reimbursement up to stated limits, mobile banking and overdraft protection options.
Medicare Supplement plans and Medicare support
Supplemental insurance products to coordinate with Original Medicare and educational resources on enrollment and plan options.
USAA Extended Vehicle Protection Vehicle Service Agreement
A vehicle service agreement providing mechanical breakdown coverage and 24-hour roadside assistance benefits for new and pre-owned vehicles.
Rental reimbursement
Get help renting a car if yours is in the shop for repairs after a covered loss.
USAA Extended Vehicle Protection Mechanical Breakdown Insurance
Mechanical breakdown insurance certificate declarations providing extended vehicle protection and coverage for automobiles.
Roadside assistance
Provides help when you need a tow, have a dead battery, or run out of gas.
Services
Checking, savings, certificates of deposit, direct deposit, debit card management, mobile deposits, fund transfers, peer-to-peer payments and account services.
Personal and small-business insurance lines including auto, homeowners, renters, life, umbrella, flood, and specialty coverages; small-business bundles such as business owners policies with optional commercial coverages and partner programs.
Brokerage accounts, IRAs and rollovers, annuities, retirement income planning and tools to support retirement decision-making.
Mortgage product options for purchase and refinance (including VA loans), mortgage payment calculators, educational videos, homebuying webinars and agent-referral tools to support borrowers.
Financial education, community partnerships and advocacy initiatives that address careers, financial security and well-being in the military community.
Checking, savings, certificates of deposit, direct deposit, debit card management, mobile deposits, fund transfers, peer-to-peer payments and account services.
Personal and small-business insurance lines including auto, homeowners, renters, life, umbrella, flood, and specialty coverages; small-business bundles such as business owners policies with optional commercial coverages and partner programs.
Brokerage accounts, IRAs and rollovers, annuities, retirement income planning and tools to support retirement decision-making.
Mortgage product options for purchase and refinance (including VA loans), mortgage payment calculators, educational videos, homebuying webinars and agent-referral tools to support borrowers.
Financial education, community partnerships and advocacy initiatives that address careers, financial security and well-being in the military community.
Expertise Areas
- Insurance underwriting and product administration
- Claims management and catastrophe response
- Retail banking and mortgage origination
- Digital banking, mobile platforms and self-service portals
Key Technologies
- Advanced analytics and machine learning
- AI-driven underwriting and claims automation
- Fraud detection systems
- Automated image-based damage assessment
News & Updates
Article providing guidance on retirement spending strategies and modern considerations for withdrawals.
Article offering guidance on timing Social Security claims to maximize benefits and financial security.
Reported $3.8 billion in financial rewards returned to members for 2025.
In 2025 the organization reported responding to 62 catastrophes and paying nearly $5 billion in losses; average time to pay a catastrophe claim reported as nine days.
Article providing guidance on retirement spending strategies and modern considerations for withdrawals.
Article offering guidance on timing Social Security claims to maximize benefits and financial security.
Reported $3.8 billion in financial rewards returned to members for 2025.
In 2025 the organization reported responding to 62 catastrophes and paying nearly $5 billion in losses; average time to pay a catastrophe claim reported as nine days.