University of Ottawa

Advisory services and administration for fundraising campaigns and legacy/planned gifts, including donor stewardship and recognition.

Centralized admissions processing, applicant support, campus tours, outreach events and liaison services for domestic and international applicants.

Assistance for applicants with online submission procedures, document preparation, file-format guidance and portal troubleshooting.

Advising on graduate program selection, facilitation of visiting researcher placements and administration of joint supervision and exchange arrangements.

Counselling, intake and triage workflows with in-person and virtual appointments, referrals to specialized community services and access to digital self-help resources.

Immediate bilingual crisis support via phone and text, telecounselling and international support through partner services for students and travellers.

Mobile application to publish wellness events, support bookings, provide resource navigation and promote engagement.

Maintenance and user support for course scheduling and class-search tools, including timetable publishing and enrolment guidance.

Preparation and publication of institutional academic calendars and term schedules including enrolment and withdrawal deadlines and convocation timelines.

Peer mentoring services providing academic, cultural and transition support through one-on-one meetings, drop-ins and outreach activities.

Career-preparation resources, employer matching, recruitment events and drop-in career-advising services to support student transitions to the workforce.

Media-relations support, expert identification and access to a searchable expert database to connect faculty with media inquiries and public communications.

Institutional newsroom functions including editorial coordination, production of news stories and management of media event calendars.

Centralized venue reservation and event-booking service for campus facilities, including logistics coordination and public event listings.

Virtual-line queuing, remote notifications, service wait-time visibility and appointment booking for centralized university contact points.

Information and enrollment for campus emergency alerts, published emergency procedures and guidance for lockdowns, evacuations and other hazard responses.

Continuous campus security operations, incident investigation, liaison with external police and enforcement of property controls; includes training programs for security staff.

Management and integration of volunteer emergency responders to assist with campus emergency response and community support during incidents.

Access to online incident-reporting portals, occupational health and safety guidance and links to building-issue reporting workflows and safety courses.

Centralized accessibility resources, policy guidance, training materials and inclusive online mapping to support campus accessibility and accommodation planning.

Interactive and printable campus maps, building information and wayfinding tools to support navigation and visitor planning.

Online self-guided and themed virtual tours that allow prospective students and visitors to explore campus facilities, faculties and services remotely.

Operation of dining halls and retail food outlets, meal-plan administration, sustainable procurement, zero-waste dining practices and food-recovery initiatives.

Support for mobile pre-order and pre-pay workflows for retail outlets on campus to facilitate contactless ordering and pickup.

Administration of transit-pass programs, shuttle operations, parking permits, accessible parking, cycling support and EV charging allocation to facilitate campus mobility.

Research guides, librarian consultations, course-reserve management, off-campus electronic resource access and study-space reservation services.

Coordination of campus sustainability initiatives, volunteer programs, community gardens, educational activities and climate-related reporting and planning.

Residence applications and assignments, residence support teams, maintenance request handling, housing portals, student insurance coordination and summer accommodation bookings.

Advisory services for off-campus housing searches, appointment scheduling with housing advisors and virtual queuing for service access.

Online comparison tools and application workflows that allow prospective residents to compare features and apply for residence places while viewing deadlines and eligibility criteria.

Information resources and advisory support for parents and guardians including timelines, financial guidance and key contacts.