Signature Performance, Inc.
Signature Performance is a leading provider of healthcare administrative solutions, dedicated to reducing administrative costs and burdens in the healthcare industry. Founded in 2004, the company is committed to transforming healthcare by optimizing business operations for providers and payers. With a focus on Revenue Cycle Management, Claims Administration, and Healthcare IT Consulting, Signature Performance aims to make healthcare more efficient and accessible. The company is privately held and based in Omaha, Nebraska, serving clients nationwide with a team of over 1,250 associates.
Industries
N/A
Products
Cloud-hosted claims processing and workflow platform (government-authorized)
Cloud-hosted claims processing and workflow platform deployed in secure government cloud environments with government-authorized compliance to support payer and government workloads.
Revenue cycle workflow and productivity management platform
Platform and services to optimize billing, accounts receivable workflows, and staff productivity to improve revenue capture and collections performance.
Claims-derived clinical insights platform
Analytics platform that converts medical and claims data into actionable clinical information to support targeted case management and utilization review.
Document management and analytics platform
Systems for document capture, management, metadata indexing and analytics to support operational workflows and reporting for payers and providers.
Cloud-hosted claims processing and workflow platform (government-authorized)
Cloud-hosted claims processing and workflow platform deployed in secure government cloud environments with government-authorized compliance to support payer and government workloads.
Revenue cycle workflow and productivity management platform
Platform and services to optimize billing, accounts receivable workflows, and staff productivity to improve revenue capture and collections performance.
Claims-derived clinical insights platform
Analytics platform that converts medical and claims data into actionable clinical information to support targeted case management and utilization review.
Document management and analytics platform
Systems for document capture, management, metadata indexing and analytics to support operational workflows and reporting for payers and providers.
Services
Payer services (managed claims and plan administration)
Managed services for payers including claims processing, payment integrity, member management, health plan administration, and electronic claims management.
Provider services (revenue cycle and operational support)
Provider-focused services to optimize revenue capture and operations including patient access, scheduling, billing, accounts receivable, health information management, and referral management.
Consulting and advisory solutions
Advisory services covering revenue cycle consulting, implementation and migration services for revenue cycle platforms, EHR implementation and configuration, cybersecurity and compliance advisory, and program transition services.
Customer Experience Center (managed multichannel contact center)
24/7 multichannel contact center services for patient, provider, and payer communications supporting claims inquiries and resolution; includes integration with clinical and claims workflows, real-time data and insights, and documented performance metrics for volume handling and satisfaction.
Talent development and career coaching (TalentXM)
Strengths-based leadership development, executive coaching, career coaching, and engagement programs delivered through individualized coaching and group learning to support retention, engagement, and leadership effectiveness.
Federal contracting and vendor qualification support
Vendor qualification and participation support for federal contracting vehicles and procurement partnerships, including multiple GSA schedules, Schedule 70 entries, NAICS registrations, and industry group contract listings.
Payer services (managed claims and plan administration)
Managed services for payers including claims processing, payment integrity, member management, health plan administration, and electronic claims management.
Provider services (revenue cycle and operational support)
Provider-focused services to optimize revenue capture and operations including patient access, scheduling, billing, accounts receivable, health information management, and referral management.
Consulting and advisory solutions
Advisory services covering revenue cycle consulting, implementation and migration services for revenue cycle platforms, EHR implementation and configuration, cybersecurity and compliance advisory, and program transition services.
Customer Experience Center (managed multichannel contact center)
24/7 multichannel contact center services for patient, provider, and payer communications supporting claims inquiries and resolution; includes integration with clinical and claims workflows, real-time data and insights, and documented performance metrics for volume handling and satisfaction.
Talent development and career coaching (TalentXM)
Strengths-based leadership development, executive coaching, career coaching, and engagement programs delivered through individualized coaching and group learning to support retention, engagement, and leadership effectiveness.
Federal contracting and vendor qualification support
Vendor qualification and participation support for federal contracting vehicles and procurement partnerships, including multiple GSA schedules, Schedule 70 entries, NAICS registrations, and industry group contract listings.
Expertise Areas
- Revenue cycle management
- Claims administration and adjudication
- Contact center and customer experience operations at scale
- Health plan administration and member services
Key Technologies
- Cloud-based claims processing platforms
- FedRAMP-compliant government cloud hosting
- NIST 800-53 security control implementations
- Workflow automation platforms