Direct Medica
Concentrix Medica is a company dedicated to health services, specializing in designing, building, and managing health-related activities by combining human expertise and digital solutions. They focus on creating innovative health pathways, supporting healthcare professionals, and enhancing patient care through a range of services including medical promotion, patient programs, digital health, and regulatory compliance. Their mission is to engage with healthcare stakeholders to develop the future of healthcare pathways, emphasizing human-centered and digital strategies.
Industries
Nr. of Employees
large (251-1000)
Products
Configurable patient management CRM and digital follow-up application
A configurable CRM and digital application used to monitor clinical and biological follow-up of patients enrolled in programs; adapted per mission to support medical teams with role-based interfaces, automated questionnaires, scheduling and results integration.
Configurable patient management CRM and digital follow-up application
A configurable CRM and digital application used to monitor clinical and biological follow-up of patients enrolled in programs; adapted per mission to support medical teams with role-based interfaces, automated questionnaires, scheduling and results integration.
Services
Design and execution of multichannel lead generation campaigns using outbound calling, email campaigns, social selling and landing-page qualification; includes CRM qualification, double opt-in flows and ABM workflows.
Remote medical promotion and e-detailing services including secure virtual visits, training sessions and remote detailing synchronized with CRM for traceability.
Implementation of patient support programs including clinical and biological follow-up, adherence support, education, teleconsultation and coordination of care pathways.
Managed pharmacovigilance and medical information services including case processing, literature review, quality control, crisis handling and continuous availability.
Creation of scientific content, organisation of expert boards and KOL engagement, and provision of remote medical/scientific personnel to support studies and projects.
Handling of transparency obligations, anti-gift reporting and submission of declarations to authorities, together with regulatory project support and documentation.
Design and execution of multichannel lead generation campaigns using outbound calling, email campaigns, social selling and landing-page qualification; includes CRM qualification, double opt-in flows and ABM workflows.
Remote medical promotion and e-detailing services including secure virtual visits, training sessions and remote detailing synchronized with CRM for traceability.
Implementation of patient support programs including clinical and biological follow-up, adherence support, education, teleconsultation and coordination of care pathways.
Managed pharmacovigilance and medical information services including case processing, literature review, quality control, crisis handling and continuous availability.
Creation of scientific content, organisation of expert boards and KOL engagement, and provision of remote medical/scientific personnel to support studies and projects.
Handling of transparency obligations, anti-gift reporting and submission of declarations to authorities, together with regulatory project support and documentation.
Expertise Areas
- Clinical operations and care coordination
- Patient support programs and tele-nursing
- Pharmacovigilance and medical information management
- Medical and scientific affairs (content, expert boards, KOL engagement)
Key Technologies
- Configurable CRM platforms for patients and HCPs
- Digital patient monitoring mobile/web applications
- Electronic informed consent (eConsent) systems
- Electronic data capture (eCRF/EDC) integration
News & Updates
An article discussing how to ensure ethical communication in health digitalization respecting GDPR.
An article exploring current trends in health marketing.
An article about how the French government communicates medical information.
An article discussing how to ensure ethical communication in health digitalization respecting GDPR.
An article exploring current trends in health marketing.
An article about how the French government communicates medical information.