Epikast, Inc.
Provider of outsourced engagement services for biopharmaceutical companies, focusing on patient support, physician engagement, reimbursement navigation and remote multichannel sales. Uses behavioral science, data analytics and AI-backed CRM infrastructure to coordinate personalized, human-to-human interactions across channels and to support treatment initiation, adherence and payer navigation.
Industries
N/A
Services
Sales representatives (remote and field)
Provision of trained life-science sales representatives to engage HCPs across channels and geographies, scalable for launches and supplemental coverage.
Medical Affairs / MSL deployment
Deployment of medically trained MSLs to provide disease education and peer-to-peer scientific engagement with physicians, integrated with client teams.
Reimbursement and Market Access services
Operational support to HCP offices and patients for prior authorizations, billing/coding, payer forms, benefits verification and other payer navigation activities to accelerate treatment initiation.
Patient engagement and Patient Services Hub
Customized patient engagement programs that address affordability, insurance navigation, treatment initiation, adherence support and education across communication channels.
Sales representatives (remote and field)
Provision of trained life-science sales representatives to engage HCPs across channels and geographies, scalable for launches and supplemental coverage.
Medical Affairs / MSL deployment
Deployment of medically trained MSLs to provide disease education and peer-to-peer scientific engagement with physicians, integrated with client teams.
Reimbursement and Market Access services
Operational support to HCP offices and patients for prior authorizations, billing/coding, payer forms, benefits verification and other payer navigation activities to accelerate treatment initiation.
Patient engagement and Patient Services Hub
Customized patient engagement programs that address affordability, insurance navigation, treatment initiation, adherence support and education across communication channels.
Expertise Areas
- Patient engagement and care coordination
- Reimbursement and market access operations
- Medical affairs and physician engagement
- Remote multichannel commercial engagement
Key Technologies
- AI and machine learning
- CRM systems
- Data analytics for stakeholder insights
- Virtual/remote engagement platforms