AwaDoc
AwaDoc provides an AI-powered health assistant delivered via WhatsApp to enable instant symptom assessment, digital triage, and referrals. The platform offers a conversational interface for patients, supports photo/document uploads for assessment, retains conversation history, and integrates with verified healthcare providers to facilitate bookings and medication or lab orders. AwaDoc is offered as a licensed SaaS solution for healthcare organisations and states compliance with HIPAA, GDPR, and Nigeria's NDPR.
Industries
Nr. of Employees
small (1-50)
Products
AI-Powered Healthcare Advice on WhatsApp
An AI chatbot on WhatsApp that analyzes user symptoms and provides health guidance and referrals to healthcare providers.
Self-Service Symptom Checks and Digital Triage
A digital tool for patients to perform symptom checks and triage via web, apps, and SMS to guide care decisions and appointment scheduling.
Virtual Triage for Appointment Scheduling
A virtual triage system that ensures patients book the correct appointment types by assessing their symptoms and care needs.
Patient Flow Optimization and Analytics
A service that routes low-acuity cases to cost-effective care sites and provides analytics to improve patient flow and healthcare revenue.
AI-Powered Healthcare Advice on WhatsApp
An AI chatbot on WhatsApp that analyzes user symptoms and provides health guidance and referrals to healthcare providers.
Self-Service Symptom Checks and Digital Triage
A digital tool for patients to perform symptom checks and triage via web, apps, and SMS to guide care decisions and appointment scheduling.
Virtual Triage for Appointment Scheduling
A virtual triage system that ensures patients book the correct appointment types by assessing their symptoms and care needs.
Patient Flow Optimization and Analytics
A service that routes low-acuity cases to cost-effective care sites and provides analytics to improve patient flow and healthcare revenue.
Services
A conversational AI assistant accessible through WhatsApp that performs symptom collection, triage, and provides guidance and next steps to end users.
Licensing of the AI assistant to health systems, payers, hospitals, pharmacies, and digital health companies under fixed subscription fees plus variable feature/scale fees.
Coordination with verified partners to enable bookings, medication orders, and lab test scheduling originating from the conversational triage workflow.
A conversational AI assistant accessible through WhatsApp that performs symptom collection, triage, and provides guidance and next steps to end users.
Licensing of the AI assistant to health systems, payers, hospitals, pharmacies, and digital health companies under fixed subscription fees plus variable feature/scale fees.
Coordination with verified partners to enable bookings, medication orders, and lab test scheduling originating from the conversational triage workflow.
Expertise Areas
- Conversational AI for healthcare
- Digital triage and symptom checking
- Clinical decision support and validation
- Patient engagement and self-service workflows
Key Technologies
- WhatsApp-based conversational interface
- Conversational AI / natural language processing
- AI-driven symptom triage
- Cloud-based SaaS architecture
News & Updates
Announcement and overview of the platform describing the WhatsApp-based AI assistant, its goals, and its intended use as a first point of contact and triage system.
Announcement and overview of the platform describing the WhatsApp-based AI assistant, its goals, and its intended use as a first point of contact and triage system.