Network calling privacy with recording
Inventors
Fotta, Keith A. • Boudrieau, Richard P. • Ziemba, JR., Robert E. • D'Amours, Norman M.
Assignees
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Abstract
Compliance with a privacy database and call-specific applications is provided within a network. A service control function (SCF), in communication with a privacy database, selectively establishes a call between an origin and a destination. Based on origin or destination identifiers, call parameters are determined for further operations associated with the call. A server, responsive to the call parameters, performs monitoring of the call or post-call disposition to update the privacy database.
Core Innovation
A privacy database is configured to store call recording rules associated with a plurality of origins and destinations. A service control function (SCF) selectively establishes a call between an origin and a destination based on status and jurisdiction of at least one of the origin and destination indicated in the privacy database.
The SCF compares at least one of an origin ID and a destination ID against the privacy database to determine subscription status, and provides call parameters that are dependent on the comparison. The server is configured, responsive to the parameters, to selectively generate an audio recording of the call.
The privacy database further includes an indication of a telephone number to be displayed to a destination, and the telephone number terminates at the server. In response to a call to the server via the telephone number, the server is configured to establish an additional call to the origin, query the privacy database using the telephone number to identify the origin and determine parameters for the additional call, and selectively provide one or more recorded disclosures before, during or after the call to one or more parties to the call.
Claims Coverage
The partial set contains four independent claims (clm-00001, clm-00014, clm-00018, clm-00019). Across these independent claims, the core inventive features relate to a privacy database storing call recording rules tied to origins and destinations, an SCF that selectively establishes calls and derives call parameters by comparing origin/destination identifiers to the privacy database, and a server that selectively generates audio recordings and recorded disclosures, with telephone-number-based additional-call behavior.
Privacy database with jurisdiction/status-based call recording rules
A privacy database configured to store call recording rules associated with a plurality of origins and destinations.
SCF selective call establishment using subscription status and jurisdiction
A service control function (SCF) configured to selectively establish a call between an origin and a destination based on status and jurisdiction of at least one of the origin and destination indicated in the privacy database; the SCF further configured to compare at least one of an origin ID and a destination ID against the privacy database to determine subscription status and provide parameters for the call based on the call recording rules, the parameters being dependent on the comparison.
Server selective audio recording based on call parameters
A server configured, responsive to the parameters, to selectively generate an audio recording of the call.
Server reports input to update the privacy database
The server is further configured to report an input to update the privacy database.
Telephone number indicated in the privacy database for server termination
The privacy database includes an indication of a telephone number to be displayed to a destination, wherein the telephone number terminates at the server.
Additional call establishment via telephone-number-based privacy database query
Responsive to a call to the server via the telephone number, the server is configured to establish an additional call to the origin and query the privacy database using the telephone number to identify the origin and determine parameters for the additional call.
Selective provision of recorded disclosures before, during or after the call
The server is further configured, responsive to the parameters, to selectively provide one or more recorded disclosures before, during or after the call to one or more parties to the call.
Across the independent claims, call control and privacy/compliance are implemented by a privacy database storing call recording rules associated with origins and destinations, an SCF that uses status and jurisdiction via origin/destination identifier comparisons to selectively establish calls and derive call parameters, and a server that selectively generates audio recordings responsive to those parameters, with additional features including updating the privacy database, using a privacy-database-indicated telephone number to trigger an additional call, and selectively providing recorded disclosures at specified times relative to the call.
Stated Advantages
Not explicitly described in patent.
Documented Applications
Not explicitly described in patent.
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