Vehicle service scheduling
Inventors
Koch, Douglas • Kastanek, John • McLennan, Bridget • Wolverton, Nicole • Grube, Josh • McCullough, Adam • O'Connell, Deirdre • Royalty, Alex • Duckworth, David • Curran, Jamie • Hoffman, Evan
Assignees
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Publication Number
US-11915203-B2
Publication Date
2024-02-27
Expiration Date
Abstract
Embodiments of the present disclosure relate scheduling maintenance services for a special-purpose vehicle. In an exemplary embodiment, a user device comprises a user interface, a processor, and memory comprising instructions that when executed by the processor cause the processor to output, to the user interface, a plurality of service method icons. The plurality of service methods comprise a first service method icon corresponding to a service being performed on the special-purpose vehicle at a first location and a second service method icon corresponding to the service being performed on the special-purpose vehicle at a second location. The first location and the second location are different locations. The memory also comprises instructions that when executed by the processor cause the processor to receive, via the user interface, a selection of a service method icon of the plurality of service method icons and send, to a scheduling server, a signal corresponding to the selected service method icon. In addition, the memory comprises instructions that when executed by the processor cause the processor to receive, from the scheduling server, a notification of a scheduled service based on the selected service method icon to be performed by the service provider.
Core Innovation
A user device for scheduling a service for a special-purpose vehicle receives user input indicating a service to be performed on the special-purpose vehicle. Based on the indication, the user device determines a set of available service method types from a set of service method types, and outputs, to the user interface, a plurality of service method icons for the determined set of available service method types.
The plurality includes a first service method icon corresponding to a first service method type for the service at a first location and a second service method icon corresponding to a second service method type for the service at a second location, where the first location and the second location are different locations and the second service method type is different than the first service method type. In one claim, the first service method type is a transport service and the second service method type is a drop-off service.
After outputting the service method icons, the user device receives user input comprising a selection of a service method icon and sends, to a scheduling server, a signal corresponding to the selected service method icon to schedule the service for the special-purpose vehicle in a scheduling database according to the selected service method icon. The user device receives from the scheduling server a notification that the service to be performed by the service provider is scheduled. A system claim also determines a reduced set of available service method types that has fewer service method types than the full set.
Claims Coverage
The patent includes three independent claims covering a workflow that determines available service method types for a service on a special-purpose vehicle, outputs location-specific service method icons for different method types, and schedules the service via a scheduling server. The claims further define two additional inventive features: a transport service and drop-off service mapping to different locations, and a reduced set of available service method types.
Service method icon determination and display based on selected service and available method types
A user device receives an indication of a service for a special-purpose vehicle, determines a set of available service method types from a set that includes first, second, and third service method types, and the determined set includes the first and second service method types.
Location-specific service method icons for different method types
The user device outputs, to the user interface, a plurality of service method icons comprising a first service method icon for the first location and a second service method icon for a second location, where the locations are different and the service method types are different.
Scheduling server signaling and scheduling notification for selected service method icon
The user device receives a selection of a service method icon, sends a signal to a scheduling server to schedule the service in a scheduling database according to the selected service method icon, and receives from the scheduling server a notification that the service by the service provider is scheduled.
Constrained mapping of transport and drop-off service method types to different locations
For the determined set, the first service method type is a transport service and the second service method type is a drop-off service, and the first location and the second location are different locations while the user device outputs corresponding service method icons.
Reduced set of available service method types
A system determines, based on a service to be performed on the special-purpose vehicle, a set of available service method types from a set of service method types, where the available set has fewer service method types than the full set and comprises a first service method type and a second service method type that are different.
System-driven service method icon output, icon selection signaling, and scheduling notification
The system outputs service method icons for the determined reduced set at a first location and a second location, receives user input selecting a service method icon, sends a signal to a scheduling server to schedule the service in a scheduling database according to the selected service method icon, and receives a notification that the service by the service provider is scheduled.
Across the independent claims, the core coverage is a workflow that determines available service method types for a service on a special-purpose vehicle, outputs location-specific service method icons for different method types, and schedules the service via signals to a scheduling server with receipt of scheduling notifications. The additional independent-claim constraints include a transport service and drop-off service mapping to different locations, and a system-level determination of a reduced set of available service method types.
Stated Advantages
Not explicitly described in patent.
Documented Applications
Not explicitly described in patent.
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