Emergency communication system with contextual snippets
Inventors
SRIVASTAVA, ANSHUMAN • Bauer, Michael • PEPPER, JOSEPH
Assignees
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Publication Number
US-11825020-B2
Publication Date
2023-11-21
Expiration Date
Abstract
Systems and methods for processing emergency communications are provided. A system may receive an emergency communication initiated by an emergency communicator. The system may detect a data field action in response to an emergency receiver entering a data input based on the emergency communication. The system may capture a timestamp of when the data field action occurred. The system may generate a communication snippet based on the action timestamp and a snippet length. The communication snippet may be configured to provide context from the emergency communication to the data input. The system may transmit the communication snippet and the data input to an emergency responder.
Core Innovation
An emergency communication system is described in which an emergency receiver, implemented as a CAD-based receiver/client, presents a user interface with data fields. During or after an emergency call, the system detects actions performed on the data fields and associates each action with a data input entered into the data field based on the emergency communication. In response to detecting a data field action, the system captures an action timestamp based on the occurrence of the data field action.
The system generates a communication snippet that defines a portion of the emergency communication using the action timestamp and a configured snippet length. The communication snippet comprises the portion associated with the data input into the data field, and the snippet can be contextual, including audio snippet, video snippet, and text-based snippet, or can be marker-only. Snippet length types include pre-action length, post-action length, and total length, and can be determined using at least one of the data field action or the data field.
The system supports snippet revision by detecting subsequent actions such as revision or deletion of the data input and by receiving a communication snippet revision request. In response, it generates a revised communication snippet and manages record/evidence by storing versions and updating snippet length configurations using feedback. An architecture is described that includes an emergency communicator, emergency receiver, emergency responder, and services or modules for snippet generation, record/evidence management, and transmission to responder devices.
Claims Coverage
The independent claims cover computer-based methods and systems that detect UI data field actions tied to emergency communication input, capture an action timestamp, determine a snippet length, generate a communication snippet defining a time-bounded portion associated with the data input, and transmit the snippet and data input to an emergency responder. The claim coverage also includes snippet revision and revised communication snippet generation.
Detecting a data field action associated with emergency communication input
Detecting, by a computer-based system or processor, a data field action in a data field, wherein the data field action is associated with a data input into the data field, and wherein the data input is based on the emergency communication.
Capturing an action timestamp based on the occurrence of the data field action
Capturing, by the computer-based system or processor, an action timestamp in response to detecting the data field action, wherein the action timestamp is based on an occurrence of the data field action.
Determining a snippet length for defining the snippet portion
Determining, by the processor, a snippet length based on at least one of the data field action or the data field.
Generating a communication snippet defining a portion associated with the data input
Generating, by the computer-based system or processor, the communication snippet, wherein the communication snippet defines a portion of the emergency communication based on the action timestamp and a snippet length, and wherein the communication snippet comprises the portion of the emergency communication associated with the data input into the data field.
Transmitting the communication snippet and data input to an emergency responder
Transmitting, by the processor, the communication snippet and the data input to an emergency responder.
Snippet revision and generation of a revised communication snippet
Receiving, by a computer-based system, a communication snippet revision request and generating a revised communication snippet based on that request.
Overall, the independent claims center on correlating data-field actions in a CAD-based UI with emergency communication portions by capturing an action timestamp and generating a communication snippet defined by that timestamp and a snippet length, with transmission to an emergency responder and revised snippet generation via revision requests.
Stated Advantages
Not explicitly described in patent.
Documented Applications
Not explicitly described in patent.
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