The Medicines Company
Novartis is a global healthcare company dedicated to discovering, developing, and delivering innovative medicines and solutions. They provide contact options for customers, media, investors, and product-related inquiries worldwide, emphasizing their commitment to accessible communication and stakeholder engagement.
Industries
Nr. of Employees
Very Large (1000+)
The Medicines Company
P.O. Box, CH - 4002 Basel, Switzerland
Services
Receive and process media requests for information, interviews, or media assets via a dedicated email channel.
Provide investor contact channels (phone, email, postal) and manage share register inquiries, transfers, dividend questions and change-of-address processing, including an online change-of-address form.
Operate centralized switchboard numbers and publish country-specific phone contacts and office hours to route callers to appropriate local offices.
Route product-related enquiries and medical information requests to the appropriate country office and accept product-related issue reports via an online form.
Provide an online mechanism to submit ethical or compliance concerns.
Receive and process media requests for information, interviews, or media assets via a dedicated email channel.
Provide investor contact channels (phone, email, postal) and manage share register inquiries, transfers, dividend questions and change-of-address processing, including an online change-of-address form.
Operate centralized switchboard numbers and publish country-specific phone contacts and office hours to route callers to appropriate local offices.
Route product-related enquiries and medical information requests to the appropriate country office and accept product-related issue reports via an online form.
Provide an online mechanism to submit ethical or compliance concerns.
Expertise Areas
- Investor relations
- Share registry administration
- Media relations and communications
- Customer and healthcare professional product inquiries