Optum Care Network
Optum is a leading health solution and care delivery organization dedicated to creating a healthier world by integrating technology, data, clinical expertise, and partnerships to improve healthcare experiences, outcomes, and efficiency. They focus on modernizing the health system, providing comprehensive health and wellness programs, and advancing health equity through responsible use of AI and innovative services.
Industries
Nr. of Employees
small (1-50)
Optum Care Network
Eden Prairie, Minnesota, USA
Products
Digital health content portal
Web and mobile portal that aggregates wellbeing resources, interactive tools and educational content to support small behavior changes and program engagement.
AI-based virtual assistant for patient navigation (beta)
Conversational AI tool to assist users with account sign-in, provider search, appointment scheduling and pharmacy order tracking.
Reporting dashboards for benefit managers
Dashboard product that delivers engagement metrics and program performance indicators to benefit administrators.
Home delivery pharmacy service
Medication fulfillment and mail-order pharmacy channel delivering prescriptions to patients' homes, with pharmacist support.
Digital health content portal
Web and mobile portal that aggregates wellbeing resources, interactive tools and educational content to support small behavior changes and program engagement.
AI-based virtual assistant for patient navigation (beta)
Conversational AI tool to assist users with account sign-in, provider search, appointment scheduling and pharmacy order tracking.
Reporting dashboards for benefit managers
Dashboard product that delivers engagement metrics and program performance indicators to benefit administrators.
Home delivery pharmacy service
Medication fulfillment and mail-order pharmacy channel delivering prescriptions to patients' homes, with pharmacist support.
Services
Short-term counseling, crisis support, referrals and multi-disciplinary behavioral health guidance delivered via phone, web, mobile and in-person channels for employees and eligible family members.
Individualized coaching combining proactive outreach and monitoring to support lifestyle change, stress management and chronic disease self-management.
24/7 deployment of specialist clinicians to workplace incidents with on-site support, action planning and post-incident follow-up to support return-to-work and clinical referrals.
Customized on-site programs and interventions designed to increase employee engagement with wellbeing initiatives and support healthy choices at the workplace.
In-company or digital workshops covering stress management, resilience, harassment prevention, financial planning and team skills, with optional productivity measurement.
Individualized support for pregnant employees including behavioral health education, 24/7 telephonic guidance and digital engagement materials, plus manager reporting access.
Short-term counseling, crisis support, referrals and multi-disciplinary behavioral health guidance delivered via phone, web, mobile and in-person channels for employees and eligible family members.
Individualized coaching combining proactive outreach and monitoring to support lifestyle change, stress management and chronic disease self-management.
24/7 deployment of specialist clinicians to workplace incidents with on-site support, action planning and post-incident follow-up to support return-to-work and clinical referrals.
Customized on-site programs and interventions designed to increase employee engagement with wellbeing initiatives and support healthy choices at the workplace.
In-company or digital workshops covering stress management, resilience, harassment prevention, financial planning and team skills, with optional productivity measurement.
Individualized support for pregnant employees including behavioral health education, 24/7 telephonic guidance and digital engagement materials, plus manager reporting access.
Expertise Areas
- Employee behavioral health and EAP delivery
- Population health management and case management
- Digital health platforms and patient portals
- Data analytics and AI in healthcare
Key Technologies
- Population health analytics
- Artificial intelligence for health care
- Telehealth platforms
- Mobile and web health portals
News & Updates
Optum and Change Healthcare have completed their merger, enhancing healthcare data and analytics capabilities.
A collaboration to enhance healthcare services and operational efficiency in Maine.
A program to address the growing need for skilled clinicians.
A service to provide members with the best available drug prices.
A partnership to improve patient care and experience in Kentucky and Indiana.
A survey showing increasing trust and implementation of AI in healthcare to improve outcomes and reduce costs.
Optum and Change Healthcare have completed their merger, enhancing healthcare data and analytics capabilities.
A collaboration to enhance healthcare services and operational efficiency in Maine.
A program to address the growing need for skilled clinicians.
A service to provide members with the best available drug prices.
A partnership to improve patient care and experience in Kentucky and Indiana.
A survey showing increasing trust and implementation of AI in healthcare to improve outcomes and reduce costs.