Mastercall Healthcare


Mastercall Healthcare is an award-winning social enterprise providing innovative, patient-focused NHS services across Greater Manchester. Committed to delivering high-quality care, fostering innovation, and supporting the NHS and social care sectors, it emphasizes digital technology, workforce development, and social value. Recognized for outstanding care and social impact, Mastercall aims to improve lives through collaboration, innovation, and community engagement.

Industries

health-care
hospital-650c
medical
non-profit
pharmaceutical

Nr. of Employees

large (251-1000)

Mastercall Healthcare

Stockport, Stockport, United Kingdom, Europe


Products

Technology Enhanced Living service (historical remote monitoring program)

A remote monitoring program that used Bluetooth-enabled devices to record patient vital signs for management of long-term conditions and early exacerbations in the community. Operated between Dec 2019 and Oct 2022.

Acute Respiratory Infection (ARI) service

A clinic/service established to manage surges in acute respiratory infections in the community, intended to support GP practices and reduce pressure on acute services.


Services

Virtual workspace solution designed to support NHS organisations with remote access, operational resilience and capacity management during high-demand periods.

Analytics and data services providing continuous, automated analysis and forecasting to support operational decision-making and service performance monitoring.

Program-level work to enable data exchange and integration between core clinical systems and partner platforms, supported by national digital funding.

Delivery of community-based clinical pathways including urgent care, GP and nursing clinics, outreach clinics for vulnerable populations and condition-specific services such as Acute Respiratory Infection clinics.

Expertise Areas

  • Out-of-hospital urgent care
  • Remote patient monitoring
  • Digital health platforms and software development
  • Healthcare interoperability and system integration
  • Show More (3)

Key Technologies

  • Remote patient monitoring (Bluetooth-enabled devices)
  • Digital health platforms
  • Cloud-based virtual workspaces
  • Healthcare system interoperability
  • Show More (2)

News & Updates

Recognized at UHUK Awards 2024 for social impact and healthcare innovation.

Awarded at UHUK Awards 2024 for excellence in operational quality and safety.

Mastercall Healthcare joins the Greater Manchester Good Employment Charter, emphasizing its commitment to exemplary employment practices.

Recognition of leadership in social impact technology at the Impact Awards 2023.

Achieved 'Outstanding' for caring and overall 'Good' in the latest Care Quality Commission inspection.


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