ESP Global
ESP Global LLC specializes in healthcare equipment maintenance and client advocacy, focusing on reducing costs and improving quality through expert services and strategic solutions. The company emphasizes collaboration, customized coverage, and a proven process to achieve client goals in healthcare technology management.
Industries
Nr. of Employees
small (1-50)
ESP Global
Southern Pines, North Carolina, United States, North America
Products
Client case study collection (PDFs)
Documented case studies describing assessments, strategies and realized savings across multiple health systems.
AirportNow
A cutting-edge aviation service management solution built on the ServiceNow platform, designed specifically for airports and airlines to manage passenger-facing technology and resolve incidents quickly.
AirportNow Full
Full operational service management platform featuring supplier integration & collaboration, bi-directional ticketing, SLA management & reporting, and unified workflows & visibility.
AirportNow Insights
Intelligence and operational analytics layer providing predictive analytics, SLA monitoring, heatmaps, and trends for airport systems.
IT Service
An IT service desk solution acting as a single point of contact, providing 24/7 round-the-clock service management, technical resources, and ITIL compliant incident, problem, change, and configuration management.
IT Service Desks
24/7 global IT service desks enabling businesses to move from reactive service to a proactive resolution-based engagement.
Client case study collection (PDFs)
Documented case studies describing assessments, strategies and realized savings across multiple health systems.
AirportNow
A cutting-edge aviation service management solution built on the ServiceNow platform, designed specifically for airports and airlines to manage passenger-facing technology and resolve incidents quickly.
AirportNow Full
Full operational service management platform featuring supplier integration & collaboration, bi-directional ticketing, SLA management & reporting, and unified workflows & visibility.
AirportNow Insights
Intelligence and operational analytics layer providing predictive analytics, SLA monitoring, heatmaps, and trends for airport systems.
IT Service
An IT service desk solution acting as a single point of contact, providing 24/7 round-the-clock service management, technical resources, and ITIL compliant incident, problem, change, and configuration management.
IT Service Desks
24/7 global IT service desks enabling businesses to move from reactive service to a proactive resolution-based engagement.
Services
Data-driven evaluation of equipment maintenance programs and clinical engineering operations to identify improvement opportunities.
Creation of customized roadmaps to achieve specified quality and financial goals based on assessment findings.
End-to-end management of RFP processes including scope development, supplier solicitation, evaluation and award oversight.
Oversight and consultation during contracting and implementation to ensure changes are executed and projected savings are realized.
Design and implementation of asset management programs aimed at improving service quality and reducing operating costs.
Data-driven evaluation of equipment maintenance programs and clinical engineering operations to identify improvement opportunities.
Creation of customized roadmaps to achieve specified quality and financial goals based on assessment findings.
End-to-end management of RFP processes including scope development, supplier solicitation, evaluation and award oversight.
Oversight and consultation during contracting and implementation to ensure changes are executed and projected savings are realized.
Design and implementation of asset management programs aimed at improving service quality and reducing operating costs.
Expertise Areas
- Healthcare technology management
- Clinical engineering optimization
- Asset management for medical equipment
- Procurement and RFP management
Key Technologies
- Asset management systems
- Clinical engineering databases
- RFP and procurement workflow tools
- Data-driven assessment and benchmarking methodologies
News & Updates
Testimonials and case studies highlighting ESP's successful projects and client relationships.
A large Midwestern health system optimized its in-house service organization to reduce expenses while maintaining quality.
A Wisconsin consortium used ESP's negotiation power to reduce healthcare technology management costs.
A Southern California hospital system evaluated cost reduction options with ESP's guidance.
A three-hospital system aimed to unify outsourced programs for equipment management.
A New York hospital addressed service gaps by optimizing its outsourcing strategy with ESP.
Testimonials and case studies highlighting ESP's successful projects and client relationships.
A large Midwestern health system optimized its in-house service organization to reduce expenses while maintaining quality.
A Wisconsin consortium used ESP's negotiation power to reduce healthcare technology management costs.
A Southern California hospital system evaluated cost reduction options with ESP's guidance.
A three-hospital system aimed to unify outsourced programs for equipment management.
A New York hospital addressed service gaps by optimizing its outsourcing strategy with ESP.