US MED


US MED is America's leading provider of home delivery medical supplies, specializing in diabetic supplies. Since 1996, over 1 million satisfied members have received high-quality products and disease management education. The company is committed to operational excellence, trusted service, and innovative solutions, including a broad portfolio of diabetic testing supplies, continuous glucose monitors (CGMs), insulin pumps, sleep apnea and CPAP supplies, and nebulizers. US MED is licensed, accredited, and maintains top ratings from the Better Business Bureau and industry surveys. Its mission is to be the most trusted partner in diabetes management, delivering care, compassion, and expertise nationwide.

Industries

association
dietary-supplements
health-care
life-science
machinery-manufacturing
medical
medical-device
pharmaceutical

Nr. of Employees

large (251-1000)

US MED

8200 NW 33rd St, Suite 200, Doral, FL 33122


Products

Continuous glucose monitoring supplies

Sensors and consumables for continuous glucose monitoring systems supplied via mail order with prescription support and refill management.

Diabetes testing supplies (glucometers and strips)

Blood glucose meters, test strips and related consumables provided through mail-order and retail channels.

Insulin delivery devices and consumables

Insulin pumps, pens, pen needles and syringes supplied with prescription handling and refill services.

Insulin medication supply

Prescription insulin supplied through pharmacy channels alongside delivery-device consumables and refill management.

Sleep apnea and CPAP supplies

Consumables and accessories for home sleep apnea therapy distributed via mail-order.

Nebulizers and respiratory supplies

Nebulizer devices and accessories available for home respiratory therapy and shipped to patients.


Services

Cloud-hosted portal for member enrollment, account management, self-service reorders, automated refill reminders, multi-month supply provisioning and shipment tracking.

Verification of benefits, prior authorization preparation and tracking, claims submission and billing to Medicare and private insurers to confirm coverage prior to shipment.

Centralized phone and online onboarding and ongoing support including order setup, refill assistance, insurance coordination, incident reporting and clinical escalation.

Bi-coastal and multi-site warehousing with regional order fulfillment designed to optimize shipping times, provide redundancy and scale nationwide distribution.

Partnership integrations and managed services to support retail pharmacies in managing Part B DME and supplies, including workflow integration, documentation management, patient outreach and reimbursement collection.

Referral intake and onboarding programs enabling prescribers, clinics and payer/partner relationships to refer patients and integrate with supply and enrollment workflows.

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Expertise Areas

  • Direct-to-consumer durable medical equipment (DME) distribution
  • Diabetes supplies fulfillment and recurring refill management
  • Prescription processing and prescriber coordination
  • Payer administration, prior authorization and insurer billing
  • Show More (6)

Key Technologies

  • Cloud-based patient portal and e-commerce platform
  • Automated outbound communication platforms (SMS, email, voice)
  • Order management and logistics tracking systems
  • Warehouse management systems for multi-site fulfillment
  • Show More (5)

News & Updates

Empowering Diabetes Patients by Shirley DeLeon, January 10, 2025.

Advanced Diabetes Supply expands its Part B services to retail pharmacies to include management of diabetes supplies.

Discussion on value-based outcomes in diabetes care.

Managing high blood sugar and stress impact on men.

Questions about Medicare deductibles for diabetes supplies.

Strategies to lower the risk of developing diabetes.

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