SourceAmerica
SourceAmerica is a U.S.-based nonprofit intermediary that connects federal customers with a nationwide network of nonprofit contractors to deliver manufacturing, supply-chain, and service solutions while creating employment opportunities for people with disabilities. The organization provides procurement facilitation, contract management, quality and operational support, and access to manufacturing and contact-center capacity across multiple sectors.
Industries
N/A
Nr. of Employees
small (1-50)
Services
Consulting to prepare and submit items for inclusion on government procurement lists, including pricing, site assessments, and package preparation.
Coordination and provisioning of U.S.-based contact center operations offering multilingual, omnichannel customer support with secure, 24x7 availability.
Access to apparel, equipment, and specialty manufacturing capabilities with prototyping, scalable runs, and socially compliant supply chains.
Fulfillment services including packaging, assembly, kitting, warehousing operations, inventory management, and distribution.
Analysis and support for contractor quality programs, national quality training, and corrective-action implementation.
Consulting to prepare and submit items for inclusion on government procurement lists, including pricing, site assessments, and package preparation.
Coordination and provisioning of U.S.-based contact center operations offering multilingual, omnichannel customer support with secure, 24x7 availability.
Access to apparel, equipment, and specialty manufacturing capabilities with prototyping, scalable runs, and socially compliant supply chains.
Fulfillment services including packaging, assembly, kitting, warehousing operations, inventory management, and distribution.
Analysis and support for contractor quality programs, national quality training, and corrective-action implementation.
Expertise Areas
- Federal procurement facilitation and compliance
- Contract management and account services
- Contract manufacturing and apparel production
- Supply chain, warehousing, and fulfillment
Key Technologies
- Omnichannel contact center platforms
- Interactive voice response (IVR) systems
- Advanced call distribution
- Inventory management and demand forecasting systems
News & Updates
Approximately 500 U.S.-based nonprofit contractors in its nationwide network.
Program supports about 39,000 people with disabilities, including roughly 2,500 veterans.
2,781 current contracts and 50 years of program experience with a reported 89.4% satisfaction rating.
Approximately 500 U.S.-based nonprofit contractors in its nationwide network.
Program supports about 39,000 people with disabilities, including roughly 2,500 veterans.
2,781 current contracts and 50 years of program experience with a reported 89.4% satisfaction rating.